At MySudo, we take user support incredibly seriously. Our support team has a strong reputation for being responsive and helpful when users reach out with issues, feedback or feature requests.
So, we’re proud to say, as we kick off 2023, the number of user articles in our support hub has reached 310 – and counting!
This ‘knowledge base’ covers a vast range of topics, many initiated by our valued users. Topic categories are:
- Announcements and what’s new
- Use case and feature videos
- General queries
- New user setup
- Account backup and recovery information
- Subscription plans
- Phone numbers
- Sudo handles
- Sudo to Sudo messaging
- Sudo to non-Sudo messaging
- Voice calling
- Video calling
- Virtual cards – iOS only
- Private browser
- Apple watch/Android smart watch
- Security and privacy.
It’s not surprising to see such a variety of topics in user support, since MySudo is the world’s only all-in-one privacy app, offering private and secure talk, text, email, browsing and payments* all in one place.
Users who would like support or advice in using MySudo can always email us at firstname.lastname@example.org or post directly to the MySudo Community where new users, existing users and potential users talk all things MySudo.
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*iOS and US only. Android and more locations coming soon